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Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

"XML not valid" error message when launching an exam

Last Updated: Jul 03, 2018 04:46PM IST
Problem:
When launching an exam you see the "XML not valid" error message



Solution:
Check if the site https://www.programworkshop.com is blocked on the web filter. If it is, have their network team unblock it and try the exam again.

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