Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

How To: Use the Components of the ACCA Special Offer to its Members

Last Updated: Aug 24, 2016 08:59AM IST
The following is intended as a guide to help you use the components of the Microsoft Excel Certification Bundle, Online Video Training Course or Certification Exam Voucher with Practice Test available to ACCA Members. Depending on what you have purchased some or more of the following may not apply to you. 

LearnKey Video Training


Note: If your Video Training Activation Code begins with "LKEY-" please refer to the "GMetrix (LearnKey) Video Training" section at http://support.prodigylearning.com/customer/en/portal/articles/2426239.

LearnKey Video Training for MOS is self-paced and flexible, with a personal instructor right on your desktop.

To access the Video Training, you must register your LearnKey Activation Code by clicking here and following the instructions on screen.  For more information on using LearnKey please visit our Getting Started page.

Applies to: Microsoft Excel, Word & PowerPoint Certification Bundle and Online Video Training Course.

GMetrix Practice Tests

GMetrix is the leading online learning / practice test software for MOS certification. It is an essential part of the complete MOS training solution, incorporating Skills Analysis, Online Action Learning (live in the application) and Practice Test features. 

Please be aware that you'll need Microsoft Office 2010 or Office 2013 on your computer to use GMetrix.

To use GMetrix using your Access Code:
 
  1. Go to gmetrix.net/download and download the software.
  2. Once installed, double click the “GMetrix SMS” shortcut on your desktop.
  3. At the login screen click “Register Here” and fill in the required details.  You have now created your account.
  4. You are automatically directed to the “Log In” area.  The e-mail address you have registered now becomes your “User ID”.  Log in and enter your Access Code when requested.
  5. You'll then be prompted to select the appropriate Microsoft Office application - please be sure to choose the correct subject, as you won't be able to change it later!

For more detailed instructions on using GMetrix (including the training and testing modes available) please consult the GMetrix User Guide on our Getting Started page.

Applies to: Microsoft Excel Certification Bundle and Certification Exam Voucher with Practice Test.

MOS Exam Voucher

Microsoft Office Specialist (MOS) certification is the world's most recognised computing qualification for proving a person's skills and abilities in Microsoft's Office applications. 

When you are ready to sit your MOS Exam, locate your nearest Certiport Test Centre at prodigylearning.com/locator.  Contact the Test Centre directly to book your Exam date and time.

Please note, Test Centres may charge an Exam Administration ("Proctoring") Fee to candidates redeeming an Exam Voucher. Prodigy Learning's recommended Exam Administration Fee is £15 / €18 per Exam.

Ensure you are registered as a Certiport “Test Candidate” prior to the day of your Exam.  On the day of your Exam, please bring your Exam Voucher (please print vouchers received electronically) to the Test Centre along with Photo ID (Passport, Driving License, etc.).  Test Centre staff will use your Exam Voucher to start your Exam.

The Exam Vouchers supplied as part of this special offer do not include Free Retakes.

Applies to: Microsoft Excel Certification Bundle and Certification Exam Voucher with Practice Test.

Contact Support

Upcoming Online Orientations

support@prodigylearning.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete