Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

How do I add a website/domain to Trusted sites in Internet Explorer

Last Updated: Mar 10, 2014 02:07PM GMT
In some cases you have to configure your Internet Explorer to trust a website/domain in order to access content delivered from that website/domain. The website/domain can often be preceded by wildcard (an asterisk and a dot). For example *.certiport.com, *.gmetrix.net or *.onlineexpert.com). Provided that you are not restricted by network policies, you can use the following steps to add a website/domain to your Trusted sites:

Note: Do not add a website/domain to your Trusted sites unless you are familiar with it. If you have any doubts/questions, please contact us
 
  1. Open Internet Options in Internet Explorer
  2. Click on Security>Trusted sites>Sites
  3. Uncheck the "Require server verification (https:) for all sites in this zone" check box (if there is a check in it)
  4. In the "Add this website to the zone" field, enter the domain that you want to trust (i.e. *.certiport.com) and then click Add.
  5. Replace the "Require server verification..." tick if necessary
  6. Click Close
  7. Click OK.

Contact Support

Upcoming Online Orientations

support@prodigylearning.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete